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Customer Ratings & Reviews

My thoughts on Customer Ratings & Reviews…

Over the last 36 years, Issy & I have been involved in thousands of installations of water softeners, water filtration systems & “tankless” water heaters. Maine is our home and the call to stay home and work in Maine has gotten stronger. But we need your support for our business to survive & thrive in Maine. We are very strong in this industry with lots of experience & education. We can offer you an extraordinary skill set to solve most any water quality problem for Mainers. Most of our past work has been in Maine & Colorado. The water in Colorado has many similarities to the water in Maine. We have also done jobs in Florida, Nebraska, Wyoming, New Hampshire, Massachusetts and several other states. Over the years, we have kept and recorded hundreds of customer reviews of our work. As you will see, they are overwhelmingly supportive. There have been no dissenting reviews that I can recall. That is not to say we have never made a mistake, but rather that we always make good on our word that the customer get exactly what we promised (or even more). Please take a moment to read through these letters & reviews.

Here is a sample…

We hired Mainely Water to install a Rinnai water heater in our home back in September (2016). The process was simple. Chuck was very informative. He scoped out our mechanical room and quoted a system in about 1/2 hour. Installation about 4 days later. The new water heater is so nice ! We have never run out of hot water like we did before. And our gas bill in next to nothing. We are believers ! We highly recommend Chuck & his company.

Call me direct if you have any questions… 207-907-9772. I would love to add your review to this page one day.

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Why Choose Mainely Water, LLC

Here is what some happy Mainely Water customers have to say about us:

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George H.

We hired Mainely Water to install a Rinnai water heater in our home back in September (2016). The process was simple. Chuck was very informative. He scoped out our mechanical room and quoted a system in about 1/2 hour. Installation about 4 days later. The new water heater is so nice ! We have never run out of hot water like we did before. And our gas bill in next to nothing. We are believers ! We highly recommend Chuck & his company.

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Mike T.

Well, I can’t say enough good things about Chuck. He showed up early, and diagnosed my softener problem in under 2 minutes. Even though I bought my softener online, he answered all my questions, and gave me some tips to keep my softener running for years. He then tested my water to ensure that the softener was working. He was here for less than 15 minutes, and he was more than fair. Chuck will be the first guy I call if I ever have a problem with my softener. Super nice guy, very knowledgeable, and very honest.

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Adam G.

Our tankless water heater was not working. Chuck came and fixed as well as cleaned it. Chuck and his employees were fantastic to work with. They were very professional and told me everything they were doing step by step. I appreciate that they were able to work their schedule to come the day I called and were able to come back a few days after to finish the cleaning. We found them very pleasant to work with and appreciate their honesty and professionalism.

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Kyle M.

I’m very pleased with the services provided. Chuck is highly qualified and knows his buisness top to bottom. Not only was Chuck fast and efficient, he fixed a potentially hazardous situation in my basement. If you want it done properly the first time call Chuck at Mainely Water. Respectfully, Kyle

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Rich C.

Chuck is extremely knowledgeable and professional. This was the best experience I have had with a contractor of any kind in years. Chuck always answered my calls or got back to me very quickly, even when he was on vacation. The work was professional, on time and on budget. I highly recommend using his services.

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Peggy M.

I am familiar with water filtration systems and so knew I was quoted a fair price for the work. Caller was on time, professional, courteous, and answered all my questions. I plan to contact him in the future for maintenance of the system.

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Bonnie M.

He called me right off, stopped by to evaluate what was needed for free. Showed up on time and charged exactly what was estimated, he did not add on any extra costs. He explained the system and what was needed to keep it running smoothly and answered all questions I had. Would highly recommend Mainely Water.

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Joe K.

So far, my wife and I are very happy to enjoy the reliable flow of hot water from the Rinnai unit–and the water softener is making our back less itchy after a shower and our dishes are coming out of the dishwasher much cleaner.

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Heather H.

Chuck, You installed a water softner for us a few months ago. We love it but just wanted to ensure that we are adding the correct salt amount. Can you tell me the range that you recommend the salt level be? I know the guy that installed it for us told me this but I did not write it down. Also, he did a great job and had wonderful customer service.

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Anna E.

Chuck, we have been doing business with you for 10 years. You have been so good to us whenever we need you. We trust you to come into our home. Thank you for everything.

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